At Recorra Limited, we respect your right to privacy and are committed to protecting the personal information that we ask you to supply to us. We will use the information we collect from you to process orders and to provide a better shopping experience.
We may use your personal information to inform you about the latest changes to the site and products or services that you may find of interest but if you prefer not to receive this you can tell us by sending an e-mail message to helpdesk@recorra.co.uk
Recorra Limited does not supply your personal information to others.
We will only collect personally identifiable information to the extent reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
When you place an order, we need to know your name, e-mail address and delivery address.
Your credit or debit card details will be obtained when you enter your card details to make your order. These are held on a secure server by Sage Pay, who is responsible for debiting the correct amount from your card. This allows your order to be processed and fulfilled and permits us to track your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.
When you place an order or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information that you have given to us, to prevent unauthorised access.
If for any reason you are concerned that the personal information maintained by Recorra Limited is not correct, or it changes or if you no longer desire our service we will endeavour to provide a way to correct, update or remove the data you have provided us with. This can be done by e-mailing us at helpdesk@recorra.co.uk or contacting our Customer Services team on 020 7407 9100.
During the course of any visit to www.recorra.co.uk the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.
By using the site, you signify your assent to the Recorra Limited Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to our Privacy Policy. Any change to the policy will be published on this page so that you are always aware of it. Your continued use of the site will signify your acceptance of these changes.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
These cookies are set by the website itself, and are only used for the purposes of user authentication, form validation/security, and basic web application operations.