Frequently Asked Questions

Everything you need to know about Recorra and our services.

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  • Our online customer portal offers extensive waste reporting, including real weights and scope 3 emissions tracking. We also offer a variety of info sheets, posters, and training videos to help you and your team understand recycling best practices. These can be accessed here.

  • We will issue a monthly invoice for all waste collection services undertaken. Payment can be made by BACS, card, or Direct Debit.

  • Our bins are colour coded to help make waste segregation easier. WRAP colour-coded bins are a visual trigger for staff and employees to recycle correctly.

  • Contact our Helpdesk to order more bins or change collections as needed.

  • We can collect most waste materials in wheeled bins, including mixed recycling, general waste, food waste, and glass. Services we offer are detailed ab

  • We offer a range of bins to suit your needs, sizing including 120L, 240L, 660L and 1100L.