MyRecorra – Your Online Hub for Everything Recorra

Introducing MyRecorra

In an increasingly digital world where everything is available at the touch of a button, waste data is hugely important. So, our online portal has had a makeover!  MyRecorra has just launched, giving you a new level of insights into everything recycling so customers can track the waste they produce and with real recycling at their fingertips, build strategies around this.

Read here to find out more about MyRecorra’s all new features, including free resources and advanced data analysis and insight, and the benefits of such in-depth reporting.

Why we chose to redevelop the portal

We chose to redevelop the portal because the prior systems – one member’s areas for resources and our portal for reporting – were outdated. We wanted to create one hub for everything Recorra. Now our customers can access our recycling resources, invoicing and financial data, and allowing occupiers to view data all online without having to contact us.  

We also wanted to make the platform more flexible to allow us to continually upgrade it to align with customer needs. 

What is MyRecorra?

MyRecorra is our upgraded online portal that merges our old reporting portal and members only area, giving the functionality of both and much more. As a space to view recycling data, service schedules and recycling resources, this portal is your way to see exactly what’s going on with your waste and recycling. It also allows you to see compliance information to help customers comply with your duty of care obligations and access invoicing to keep track of financials.  

This online tool can be accessed any time, and is continuously updated, giving you real time information on your waste.

MyRecorra’s key features

This all-new portal has been specially designed to be easy to use, with full functionality, giving our customers the best experience when looking at their waste and contract information.  

Login to MyRecorra for:  

Waste Reporting

• 24/7 access to your data, 365 days a year.
• Recycling data analysis with graphs and charts for visual insights.
• Material trends analysis to track changes over time.
• Site-by-site comparisons for portfolio managers.
• Occupier data reporting, analysing waste from each occupier or floor within a building.
• Reporting on the largest material quantities collected per period (e.g., food, paper).
• Compliance documents and waste transfer notes. 

Service Reporting

• Service history tracking and reporting on collection success rates. 

• Free resources. 

• Financial history, invoicing, and contract tracking. 

• Messaging function for direct communication. 

• Service success tracking, including targets met or exceeded over time. 

• Emission-free collection tracking for customers using electric vehicle services. 

Benefits for our customers

• Everything in One Place

No need to switch between tabs, multiple logins or to a separate occupier portal—access all your reports, invoices, and compliance documents in a single platform.  

• Seamless, Advanced Reportin

Effortlessly view and download detailed waste and recycling reports for a deeper understanding of your data. 

• Granular Data Analysis

Gain powerful insights with enhanced tools that break down real weight data, waste types, and occupier-specific waste trends going back to your first ever collection. 

• Data-Driven Decision Making

Use in-depth waste analysis to make informed choices that optimise your waste management strategy. 

• Service Schedule Visibility

Never miss a collection with a clear and accessible view of your service schedule. 

• Free Recycling Resources

Download above-bin posters, recycling guides, and staff training videos designed to help your business maximise recycling and meet sustainability goals. Resources are available in multiple languages. 

• Financial & Invoicing Access

Easily track invoices and financial records, ensuring full transparency and control over your waste management costs. 

How to access to MyRecorra

MyRecorra is free to use for all our customers. All you need to do is follow these three simple steps:  

1. Head to portal.recorra.co.uk 
2. Click ‘Forgotten Password’ and enter your business email 
3. Follow the instructions in the email to set your new password  

And that’s it! Your account will be set up and good to go. Make sure to select the correct service area, either London or South East, and login to enjoy all the benefits of our brand-new portal.  

Having problems logging in? 

All customers will need to reset their password the first time they login. For more troubleshooting take a look here: Why can’t I login to the MyRecorra portal

The importance of waste data

Your waste data provides us with insights into patterns, trends, and potential inefficiencies for any given site. Without this valuable data it can be difficult to identify areas of improvement or understand our customers trends in waste generation.

How we collect data

Recorra collects data by weighing your waste using both off-site and on-site weighing systems.  

For off-site weighing, all our recycling collection vehicles have onboard weighing technology. Each tipped bin is weighed twice. First on the way up, second on the way down to gain the weight of an empty bin. We also have a weighbridge that weighs all vehicles when they leave and enter our Materials Recovery Facility at Purfleet. This provides data of what we collect from customers and send to re-processors. Collections made from a site using skip or RoRo (Roll-on Roll-off) containers are weighed on a weighbridge at the disposal point. For general waste this is Cory, while for recyclable material this our facility at Purfleet. 

For on-site weighing we primarily use SmartWeigh, an easy-to-use weighing technology that integrates seamlessly with Recorra’s portal. All our bins and skips are chipped, weighed, and auto allocated to each site. For sites with multiple tenants, we use barcoded sacks to provide weight data by location, user, container, and waste stream. It’s patent-pending Kiosk Mode speeds up traditional weighing methods saving money for clients. 

Beyond SmartWeigh we also use Weightron when requested by customers who want to continue using familiar systems. 

We have also partnered with Limetrack to assist in developing their patent-pending solution for self-weighing bins. One of Limetrack’s selling points is that the technology lets customers track their food waste with incredible accuracy. Limetrack breaks down whether the food is prep waste, spoilage, and plate waste. We are currently still in trial period, but we hope to launch it as part of SmartWeigh’s SelfWeigh solution. 

All waste data is logged on PRADA, our MIS (management information system) which is integrated with the portal, so the logged data is automatically available for viewing. 

Login to MyRecorra today to make the most of our resources and achieve real recycling.